Frequently Asked Questions

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Technical Questions and Information

What types of batteries do we use?

We are a full service solar company offering equipment, installation, and maintanance for residential, commercial and industrial projects. We offer EV charging solutions, and parts and services à la carte  for existing systems needing repairs or upgrading.

Do the batteries have fire suppression?

We have multiple financing options for you. We have a solution for every type of system and financial level. Plus, the cost of our systems is based on the manufacturing market, not the competitive North American market. This allows our costs to be accessible to a wider range of clients and still provide the highest quality equipment in the world.

Are they indoor or outdoor rated?

We work directly with the manufactures of our equipment. We spent over two years forging relationships and agreements with only the world’s best companies in the renewable energy sector. These companies are top tier multi-billion dollar bankable brand such as Canadian Solar, Schneider Electric, Enphase, Growatt and Tesla.

What brands of inverters do we use?

Solar + Energy Storage can provide up to 100% and beyond your regular energy needs (most of the time). In the past, this was not possible due to technological limitations and high battery costs. Solar alone can provide you with 100% of your energy needs if you have an appropriately sized Energy Storage System (ESS). As an additional precaution you can use the local grid as a backup support system in emergency situations.

How many strings can be connected to each inverter?

We can visit your property and make a manual inspection of your roof structure at no cost to you. If we determine that your roof needs further analysis we can perform a full structural analysis to ascertain it’s load capacity. Many times if the roof is structurally strong enough for panels, we can proceed with an installation. If it is not, our construction division will be able to help you repair your roof.

Inverter details:

We use the world’s best rated solar panels which can still operate on rainy days and in lower light conditions. The amount of energy produced is not as high as when they are in full sunlight, however they do not shut off entirely as is the case with many older panels.

What types and sizes of solar panels do we sell?

Yes absolutely! A full solar energy system includes solar panels, inverters and batteries. Our full hybrid systems will allow you to gain the benefit of solar energy 24hrs a day, Many companies offer only grid-tied systems, solar batteries that are similar to car batteries or extremely high prices on their battery system. We offer battery systems or ESS (Energy Storage Systems) that are comparable to the well known Telsa batteries sold in the USA. Our ESS’s are many times 30-50% less in size, 40% less in cost with the same 10-12 year warranty and power ratings.

How long is the wait time for items not in stock?

A hybrid inverter is a smart inverter that sends surplus power to a battery system to be store for self-consumption. Hybrid inverters function like normal grid-tied solar inverters but can operate in one of several different modes depending on your choice. A common use of this type of inverter is the backup mode which provides certain levels of backup power in the event of a blackout, It can also store the excess energy into the battery during the peak of the day and then return that energy to the home or business during the evening or when solar energy is not available. Most hybrid inverters can also operate without a battery and function just like a grid-tie solar inverter by exporting excess solar energy to the utility grid. The best thing about Hybrid inverters is that it gives the owners options and a greater degree of freedom regarding their energy generation, use, and deployment. We suggest Hybrid inverters in every situation possible because it provides the entire solar solution, unlike grid-tied systems.

What is the average time of installation and commissioning of device?

Anall-in-one solar energy system is a comprehensive, integrated solution that combines multiple essential components of a traditional solar setup into a single, compact unit. This streamlined approach simplifies installation and offers a cohesive system for generating, storing, and managing solar power. Generally with all-in-one’s installations are simpler and faster, the system takes up less physical space, components are designed to work together seamlessly, and data and management are unified through a single, smart interface.

Is there an app for managing devices? How does it work?

Yes absolutely! A full solar energy system includes solar panels, inverters and batteries. Our full hybrid systems will allow you to gain the benefit of solar energy 24hrs a day, Many companies offer only grid-tied systems, solar batteries that are similar to car batteries or extremely high prices on their battery system. We offer battery systems or ESS (Energy Storage Systems) that are comparable to the well known Telsa batteries sold in the USA. Our ESS’s are many times 30-50% less in size, 40% less in cost with the same 10-12 year warranty and power ratings.

Warranty details:

A hybrid inverter is a smart inverter that sends surplus power to a battery system to be store for self-consumption. Hybrid inverters function like normal grid-tied solar inverters but can operate in one of several different modes depending on your choice. A common use of this type of inverter is the backup mode which provides certain levels of backup power in the event of a blackout, It can also store the excess energy into the battery during the peak of the day and then return that energy to the home or business during the evening or when solar energy is not available. Most hybrid inverters can also operate without a battery and function just like a grid-tie solar inverter by exporting excess solar energy to the utility grid. The best thing about Hybrid inverters is that it gives the owners options and a greater degree of freedom regarding their energy generation, use, and deployment. We suggest Hybrid inverters in every situation possible because it provides the entire solar solution, unlike grid-tied systems.

What is the service like of our product manufaturers for after-sales and support?

Anall-in-one solar energy system is a comprehensive, integrated solution that combines multiple essential components of a traditional solar setup into a single, compact unit. This streamlined approach simplifies installation and offers a cohesive system for generating, storing, and managing solar power. Generally with all-in-one’s installations are simpler and faster, the system takes up less physical space, components are designed to work together seamlessly, and data and management are unified through a single, smart interface.

Have more questions?

Contact your sales manager for more information. We’re here to support you!